Legal Q&A

Bankruptcy, Debt & Consumer Protection

Browse published legal information questions related to Bankruptcy, Debt & Consumer Protection.

KS - Kansas

Do I have to pay a cancellation fee if the service provider rescheduled multiple times?

In general, maybe not—but it depends on the contract, the provider’s policies, and what happened before the cancellation. If a service provider repeatedly changed the appointment date or time, that may affect whether a c...

NJ - New Jersey

Can I Get a Refund If an Online Seller Sent Me a Fake Item?

If an online seller sent you a fake item, a refund may be possible in New Jersey, depending on the facts, the seller’s policies, and how the purchase was made. In many situations, receiving a counterfeit, knockoff, or ma...

NC - North Carolina

How do I handle a landlord who is charging me for water bills from before I moved in?

If a landlord is trying to make you pay water bills from before you moved in, the first question is whether your lease clearly says you are responsible for those charges. In general, a landlord usually cannot shift earli...

RI - Rhode Island

Do I have to pay storage charges while arguing with insurance about whether my car is totaled?

In general, maybe. In Rhode Island, whether you have to pay storage charges while an insurance company is deciding if your car is totaled usually depends on the insurance policy, who ordered the tow or storage, how long...

MS - Mississippi

How do I handle a warranty company that keeps delaying repairs for months?

If a warranty company keeps delaying repairs for months, the first step is usually to document everything carefully. Keep copies of the warranty, repair requests, inspection notes, emails, text messages, call logs, and a...

CA - California

I bought a mattress online and the return window ended before it fully expanded. Any rights?

In California, you may have some options, but the answer usually depends on the seller’s return policy, the product listing, and whether the mattress was defective or not as described. A mattress that arrives compressed...

NC - North Carolina

My Ex Used My Credit Card After We Split — Is It Theft or a Civil Dispute?

In North Carolina, an ex using your credit card after a breakup can sometimes raise both criminal and civil issues, but it does not automatically mean theft. The answer usually depends on whether your ex was authorized t...

PA - Pennsylvania

Can a Hospital Bill Me Years After the Visit?

Yes, a hospital may sometimes send a bill long after the visit, but whether it can still collect depends on several legal and practical factors. A late bill does not automatically mean the charge is invalid. It may happe...

OR - Oregon

A neighbor keeps using my trash bins and I’m getting overage fees. Any recourse?

If a neighbor is repeatedly using your trash bins and you are being charged extra fees, there may be practical and legal options, but the best response usually depends on the facts, the type of housing, and local Oregon...

LA - Louisiana

Can a car dealership cancel my financing two weeks after I drove the car home?

In Louisiana, a car dealership may sometimes tell a buyer that financing did not go through and that a different contract, lender approval, or vehicle return is needed. But whether that is allowed depends on the paperwor...

FL - Florida

Is it legal for an insurer to send payment directly to the lienholder after totaling my car?

In general, yes. If your car is financed or leased, the lienholder usually has a legal interest in the vehicle and the insurance proceeds tied to it. After a total loss, an insurer often may send some or all of the payme...

ND - North Dakota

How do I handle a subscription that keeps charging after I canceled through email?

If a subscription keeps charging after you canceled by email, the first step is usually to save proof of the cancellation and the later charges. That may include your cancellation email, the company’s reply, bank stateme...

TN - Tennessee

What are my rights if my mechanic found hidden frame damage after the insurer already paid the claim?

If a mechanic discovers hidden frame damage after an insurance company has already paid for a repair claim, you may still have options, but the details usually depend on the policy language, the claim record, the repair...

NY - New York

Do I have to use my own collision coverage while waiting for the other insurer to accept fault?

In New York, you usually do not have to use your own collision coverage just because the other driver’s insurer has not yet accepted fault. In general, whether you file a collision claim under your own policy is a choice...

NY - New York

I sent money to the wrong person on a payment app and they won’t send it back. Can I sue?

In general, yes, it may be possible to sue someone who keeps money that was sent by mistake through a payment app. But whether a lawsuit makes sense depends on several facts, including how the transfer happened, whether...

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