Legal Q&A

Bankruptcy, Debt & Consumer Protection

Browse published legal information questions related to Bankruptcy, Debt & Consumer Protection.

AR - Arkansas

Is it legal for a subscription app to make cancellation available only by phone during business hours?

In general, a subscription app may not be able to require cancellation only by phone during limited business hours if that practice conflicts with applicable consumer protection rules or the terms the company promised at...

MT - Montana

What are my rights if a car wash damaged my side mirror and the sign says they are not responsible?

If a car wash damaged your side mirror in Montana, a sign saying the business is “not responsible” does not always end the issue. In general, a business cannot always avoid responsibility just by posting a notice, especi...

KY - Kentucky

Is it legal for a body shop to charge storage fees while waiting on insurance approval?

In general, a body shop in Kentucky may be able to charge storage fees while a vehicle is waiting on insurance approval, but whether the charges are lawful usually depends on the repair agreement, notice given to the veh...

HI - Hawaii

Is it legal for the insurer to close my claim because I missed one phone call?

In general, an insurer may not be allowed to close or deny a claim just because you missed one phone call, but the answer depends on the insurance policy, the type of claim, and the facts of the communication history. A...

IA - Iowa

How do I claim unclaimed property for a relative who died without a will?

In Iowa, unclaimed property belonging to a person who died without a will is usually claimed through the rules that apply to the person’s estate and to the state’s unclaimed property process. In general, that means you m...

NM - New Mexico

How do I fight an eviction notice based on unpaid rent that was covered by rental assistance?

In New Mexico, a tenant who receives an eviction notice for unpaid rent may be able to challenge the eviction if the rent was actually covered by rental assistance. In general, the key issue is whether the landlord has p...

NJ - New Jersey

Employer Raised My Hourly Rate by Mistake and Won’t Fix It—Am I Liable?

In New Jersey, an employer may sometimes try to recover wages that were paid by mistake, including an hourly rate that was accidentally set too high. Whether you are legally liable usually depends on the facts, including...

PA - Pennsylvania

Is it legal for a tenant to record a private meeting with property management without consent?

In Pennsylvania, whether a tenant may legally record a private meeting with property management without consent usually depends on the facts, especially where the meeting happens and whether the conversation is considere...

CT - Connecticut

Can a debt collector contact me on social media about an unpaid balance?

In general, a debt collector may be allowed to use social media to try to contact a person about an unpaid debt, but that contact is usually subject to limits. The collector generally cannot use social media in a way tha...

MS - Mississippi

What are my rights if my shipment was marked delivered but never arrived?

If a shipment is marked delivered but you never received it, you usually have the right to ask for an investigation, request proof of delivery, and seek a replacement or refund depending on the facts and the seller’s pol...

FL - Florida

Can a private school keep tuition after they asked my child not to return?

In Florida, a private school may be able to keep some or all of the tuition after asking a child not to return, but the answer usually depends on the enrollment contract, the school’s refund policy, and the facts surroun...

NV - Nevada

How do I sue a contractor who installed faulty wiring that failed inspection?

In Nevada, a dispute over faulty wiring usually starts with figuring out what the contractor agreed to do, what went wrong, and what damages resulted. If the wiring failed inspection, that fact may be important evidence,...

NC - North Carolina

Is it legal for an auto repair shop to charge $900 more than the written estimate without asking me first?

In North Carolina, a repair shop usually should not treat a written estimate as meaningless. In general, when a customer receives a written estimate, the amount is meant to give the customer a basis for deciding whether...

NV - Nevada

Can a Bank Reverse a Fraud Credit Months After Giving It to Me?

In general, yes, a bank may sometimes reverse a fraud-related provisional credit months after it was issued, depending on why the credit was given, how the bank investigated the claim, and what the account agreement or a...

TX - Texas

A store sold me a floor model appliance as new. Can I demand a refund?

In Texas, if a store sold you a floor model appliance as “new” when it was actually a display or floor model, that may raise consumer-protection issues. In general, the answer depends on what the store said, what the rec...

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