Intellectual Property, Internet & Entertainment
Browse published legal information questions related to Intellectual Property, Internet & Entertainment.
What happens if my boss secretly recorded our closed-door meeting without telling me?
In California, secretly recording a private or “confidential” conversation can raise serious legal issues. Whether your boss broke the law usually depends on the setting, who was present, whether everyone knew the conver...
Is it legal for someone to use fake accounts to message me after being blocked?
In Washington, someone using fake accounts to keep messaging you after you have blocked them may raise legal concerns, but whether it is illegal depends on the facts. In general, repeated unwanted messages can potentiall...
Is it legal for a former friend to keep posting my address online after I blocked them?
In Washington, repeatedly posting someone’s home address online after being blocked may raise legal concerns, but whether it is unlawful depends on the facts. In general, the law may treat this kind of conduct differentl...
What happens if a subscription streaming service charged my expired card through a card updater program?
If a subscription streaming service charged an expired card through a card updater program, the charge may still go through even though the card you originally gave the company was no longer active. In general, card upda...
Can an internet company send me to collections for equipment I returned with a tracking number?
In general, an internet company may still try to send an account balance to collections even if you returned the equipment, if the company’s records do not show the return, if the return was processed incorrectly, or if...
Do I have to pay a cancellation fee when an internet provider never installed the service?
In general, the answer depends on the contract, the provider’s policies, and what actually happened before the installation was completed. If an internet provider never installed the service, you may have a strong argume...
What are my rights if my phone carrier added a protection plan to my bill without my permission?
If a phone carrier added a protection plan to your bill without your permission, you may have consumer rights under Tennessee law, contract law, and possibly federal or billing-related consumer protections. In general, a...
How do I dispute a cable bill with unexplained charges?
If your cable bill includes charges you do not recognize, the first step is usually to review the bill carefully and compare it with your contract, promotional offer, and past statements. Unexplained charges may be the r...
How do I dispute a phone company charging me for services I never activated?
If a phone company charged you for a service you believe you never activated, the first step is usually to gather your bills, account records, and any messages or screenshots that show what was charged and when. In gener...
Do I have to pay an early termination fee if my internet service was down for 18 days?
In general, maybe not automatically. If your internet service was down for 18 days, that outage may matter when a provider tries to charge an early termination fee, but the answer usually depends on the contract language...
How do I dispute a phone bill that includes $220 in roaming charges I never agreed to?
If your phone bill includes roaming charges you did not expect or did not agree to, the first step is usually to review the bill, your service plan, and any messages from the carrier about roaming policies. In general, a...
Is it legal for a subscription app to make me call customer service to cancel but let me sign up online?
In general, a subscription app may not be allowed to make cancellation much harder than sign-up, but the answer depends on the facts and the legal rules that apply in Utah and under any relevant federal law. If a company...
Can I Get a Refund If a Concert Was Postponed Instead of Canceled?
In general, whether you can get a refund after a concert is postponed instead of canceled depends on the ticket terms, the venue or promoter’s policy, and the facts of the delay. A postponement is usually treated differe...
Can a Phone Company Keep Billing Me After I Canceled Service?
In general, a phone company should not keep charging you for service that was properly canceled, but billing problems can still happen. Sometimes the company continues billing because the cancellation was not processed c...
Is It Legal for a Subscription App to Make Cancellation Hard to Find?
In general, a subscription app should not use confusing, hidden, or unusually difficult cancellation steps if those practices are misleading or unfair. Whether the conduct is legally problematic often depends on what the...